PodGolf Privacy Policy

Last updated: October 17, 2024

1. Introduction

This Privacy Policy explains how PodGolf, operated by Golf Ventures Limited, collects, uses, and protects your personal data when you use our website, book simulator sessions, or interact with us.

By using our services or submitting your personal data, you agree to the terms of this Privacy Policy, so please read it carefully.

2. Who We Are

This website ("Site") is operated by Golf Ventures Limited, a company registered in England and Wales under registration number 15789185 trading as "PodGolf". You can contact us via email at tim@podgolf.co.uk.

For the purposes of data protection laws, the data controller responsible for your personal data is Golf Ventures Limited.

3. What Personal Data We Collect

We collect personal data to provide our services effectively. This includes:

  • Contact Information: Name, email address, phone number.

  • Billing Information: Billing address, payment details.

  • Reservation Data: Simulator bookings and transaction history.

  • Usage Data: Simulator performance metrics, site navigation behaviour, device information (IP address, browser type, etc.).

  • Profile Data: Preferences, feedback, and survey responses.

  • Location Information: GPS data (only with your consent).

  • Other Information: Correspondence through email or phone, participation in customer surveys.

4. How We Collect Your Data

We collect data in the following ways:

  • Directly from You: When you book a session, create an account, or contact us.

  • Automatically: Through cookies and similar technologies when you use our Site.

  • Third-Party Sources: Data from third-party services like payment processors and analytics providers.

5. How We Use Your Data

We use your data for the following purposes:

  • To Process Bookings: To confirm, manage, and fulfil your simulator reservations.

  • To Personalise Your Experience: To tailor content, products, and services to your preferences.

  • To Send Communications: Regarding your bookings, promotions, service updates, or surveys.

  • To Improve Our Services: Based on feedback, analytics, and usage data.

  • To Comply with Legal Obligations: For fraud prevention, regulatory compliance, and law enforcement requests.

6. Data Sharing

We will not share your personal data with third parties for marketing purposes without your consent. However, we may share your data with:

  • Service Providers: Payment processors, hosting providers, and IT support.

  • Legal Authorities: Where required to comply with legal obligations or law enforcement.

All third parties are required to protect your personal data and only process it in accordance with our instructions.

7. Data Security

We take reasonable steps to protect your data from unauthorised access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Once the retention period expires, your data will be securely deleted.

9. Your Rights

Under data protection laws, you have certain rights regarding your personal data, including:

  • Access: Request access to the data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your data when there is no longer a valid reason to process it.

  • Objection: Object to how we process your data.

  • Restriction: Request suspension of processing in certain cases.

  • Transfer: Request the transfer of your data to another party.

  • Withdraw Consent: Where we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at tim@podgolf.co.uk.

10. Cookies

We use cookies to enhance your experience on our Site. Cookies are small text files placed on your device to help us improve functionality and understand how users interact with the Site. You can disable cookies via your browser settings, though this may affect your ability to use certain features.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through email or prominent notice on our Site.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:


Email: tim@podgolf.co.uk